Our jewellery is crafted using only the highest quality materials to ensure both beauty and comfort.

We primarily use hypoallergenic sterling silver which is then rhodium plated, making it perfect for those with sensitive skin, offering both durability and a brilliant shine. Additionally, we offer pieces in 9 to 18-carat gold, which provides a luxurious finish and long-lasting quality.

These metals are carefully selected to ensure that our jewellery is not only stylish but also safe and comfortable for everyday wear.

Yes, our jewellery is hypoallergenic!

We use only high-quality metals such as sterling silver, which is rhodium-plated to enhance its durability and prevent tarnishing. We also offer pieces in 9 to 18-carat gold.

These premium materials are chosen to ensure that our jewellery is safe for sensitive skin and comfortable for everyday wear

We proudly offer a 2 year guarantee on all of our jewellery from the date of purchase.

Each item is manufactured and undergoes qualit control before reaching you. If there is found to be a manufacturing fault or defect we will replace your item.

Any designs no longer available may be replaced by a comparable design/price at the discretion of Alpha Omega Jewellery Ltd.

This guarantee does not cover defects due to wear and tear, mistreatment (contravening our care and wear guidelines), any alterations (such as the addition or removal of links), or natural variations in stone or metal colour.

If you have any questions regarding the quality of your Alpha Omega Jewellery, then please do not hesitate to reach out to customer service department.

For all enquiries regarding shipping, tracking and delivery please view our page Shipment & Delivery.

If you would like to request a return or refund, then please view our page on Returns & Refunds.

Here at Alpha Omega, we endeavour to keep our stock replenished frequently, however we sometimes cannot keep up with demand. We recommend subscribing to our emails and following us on socials to keep updated.

Alternatively, feel free to contact us with a specific request where we look to respond within 24 hours and work our magic.

Yes, we offer both laser engraving and hand engraving services on select products - please reach out with any specific requests by contacting us on WhatsApp at +447551611791.